Excellent project delivery and technical skills required to help deliver web projects. Sales or account management experience is also desirable to help develop existing customer accounts.
This is an excellent opportunity for an experienced web designer or developer with project management skills looking to develop their commercial experience with a fast growing organisation.
Role Description:
Your main responsibility will be to manage the delivery of customer projects, working closely with our sales, production and customer support team. You will also manage existing accounts , supporting the Sales and Marketing team throughout the sales cycle.
Duties will include;
•Manage projects and take ownership of ensuring projects are delivered to exceed customer expectation.
•Advising our customers on how to get optimum results from their web projects.
•Managing customer communication and ensuring customer satisfaction.
•Managing existing customer accounts & relationships.
•Developing existing customer accounts.
•Regularly review customer’s current provision and propose service upgrades.
•Propose and cost outline solutions to technical issues customers face
•Occasionally support the Marketing team and Sales team with lead generating activities.
•Attending exhibitions.
Experience Required
•Track record of successfully delivering technical projects within a new media agency or similar organisation.
•Project management experience with an understanding of Prince 2 preferable.
•You will be very organised and capable of managing multiple projects at the same time.
•Account management or business development experience.
•A very good understanding of web technology including SEO, accessibility standards, CMS and emerging technology.
•Aware of development languages such as HTML, XHTML and development frameworks such as .NET.
•Excellent written communication skills for creating project documentations such as customer requirement specifications and quality assurance documentation.
•Ability to build and maintain relationships.
•Strong interpersonal skills.
•Experience of CMS projects
•Health care experience preferable
Location:
The role is based in our Oxfordshire Offices.
Join the team:
You will be joining a strong team of committed professionals and will become part of an exciting, innovative and rapidly growing company.
Sitekit is renowned for rewarding and retaining staff, opportunities are always available for career development.
About Sitekit
We are passionate about providing our customers and partners with powerful and user friendly solutions that transform web sites into powerful business tools.
For more than a decade, Sitekit has been at the forefront of Content Management in the UK. We are dedicated to removing the technical barriers to help enable ordinary business users to manage their own best practice websites.
At the heart of our success story is an unrelenting belief that Sitekit CMS should always be easy to use and bring real benefits to both customers and website users. Currently we power more than 300 UK brands on-line; from large public sector organisations to pan European companies.
Sitekit are now the market leading CMS provider in health care sector and are looking to further develop our market specialisation.
More Details: HERE
Apply HERE
ed. A great bunch of guys to work for.
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